The human factor has always been important in retail, but recent years have put the spotlight on this issue even more. On top of that, the speed of change gives Retailers and Brands big challenges but also opportunities. How effective can the human factor be, how much...

The refrigerator is one of the most important product groups in the home appliance sector, and therefore we can find one of the largest ranges of products in this segment. That is why every innovation, every novelty, every response to consumer needs can be of great...

Sustainability continues to be a growing theme in the corporate environment. What does Beko mean by this term? And what is Beko doing specifically to make its production as environmentally friendly as possible? This is not the only topic that Arçelik's Chief...

Voice control is becoming more and more common in a growing number of products. At the same time, more and more users are using it. And the wider use of voice control can raise questions that were not thought of before.  Is voice just another piece of data that...

In recent years, the TCG sector has undergone a major transformation, perhaps unprecedented. This is happening rather quickly. So there is little practical experience and it is not always possible to know what new influences are driving the changes. However, the...

Competence and expertise in technical trade has become much more important in business in the last few years. A deep knowledge of digital and IT systems has failed to keep pace with the exploding need for these skills during the pandemic. At the same time training in...

Competition rules apply to distribution arrangements both on an EU and national level and can be enforced  by both the European Commission and national competition authorities.  In recent years we have seen some national authorities adopting a more stringent...

Developed by Comtrade Distribution – a company based in Belgrade - Tesla is one of the fastest-growing brands in the regional household appliance market. Its mission is to develop and offer technology that caters to consumers’ needs, makes their lives easier and more...

For a long time, the payment options offered by online shops have played a key role in online commerce. The market has moved well beyond this, but financial solutions can now play an even more important role in the race for customers' favour. eMAG has already...

Trade is undergoing a major transformation, not just at home but around the world. In addition to the immediate effects of the pandemic, a number of processes have accelerated that are slowly rewriting the foundations of the sector. What are the factors that are...